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ANSWERS
The air coming from the registers feels cool when my new heat pump is set for heating. Is there a problem?

While a heat pump is perfectly capable of effectively heating your home, the temperature of the air coming out of the registers confuses some people. The air is heated to about 90 to 95 degrees, depending on the outdoor temperature. This temperature is approximately 20 to 25 degrees warmer than the indoor air temperature and will warm your house. It is, however, below body temperature (98.6 degrees) and can feel cool when someone puts their hand in the airflow.

 

What is the purpose of auxiliary heat?
Under normal operating conditions, the auxiliary heat is brought on automatically by the thermostat when the indoor temperature drops during heat pump operation. There are also times during cold, wet weather when the outdoor coil may ice up and your heat pump will go into a defrost cycle. This is nothing more than reversing the process back to cooling mode. Cooling mode makes the outdoor coil hot and melts any ice. The defrost cycle should only last a few minutes and then return to heating mode. During the defrost cycle, your comfort system is in cooling mode and the supply air is cool. To offset this cool air, the auxiliary heat will be energized during defrost. A mist or fog may be visible from the outdoor unit during defrost

 

Is a heat pump the right choice for my home?
The heat pump is effective in many geographies. In all electric applications, the heat pump may consume less energy than an electric furnace or air handler using resistance heat. Why? Because it can deliver the same amount of BTUs as electric heaters using less electrical input than the electric heat. In moderate climates the savings that natural gas yields may not be as advantageous as in colder climates, since there is less frequent use of the furnace in milder climates. Of course, the heat pump can be matched with a gas furnace where preferred. The heat pump can operate in the milder temperatures when the gas furnace may tend to short-cycle.

 

How often should I replace or clean my filter?                                                                                                            

 We recommend that you replace your throw away filters on a monthly basis.                                                            

 We also recommend cleaning your filters on a monthly basis

How Often should I have my air conditioning and heating system serviced?                                                                                                                                                           

Routine service on your cooling and heating system is an important step in keeping 

your system operating at the highest possible efficiency.

The air conditioning industry recommends servicing your cooling and heating system twice yearly.
 
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